Common questions about how the app works as a user

FAQs

App functionality

Do I need to download maps for offline use?

No with modern maps like Capra there is no 'map download' requirement. Simply check out the area you're interested in by opening up the map and the app 'remembers' the terrain and information detail so when you're offline it displays properly. 

If I close the app do I have to start all over again?

No. Capra's been built so that when you're out exploring you can close the app (to save battery for example) and when it re-opens it will take you back to the same screen and show you your position on the map.

Can I save map information for future reference?

Yes. Route maps, trails and points of interest can be 'bookmarked' in the app. Your bookmarks from any Collection will be displayed on the Bookmarks screen to make it quick and easy to find them in future.

Can I share Collections and Route Maps?

Yes and No. It's super easy to share information by simply tapping the Share button which will provide you with the link to use via text, Whatsapp etc as per usual sharing. 

Sometimes the Share button is not available because that Collection or Trail has been set to 'Private' meaning it can only be loaded via Smartlinks or QR codes provided by the customer. This allows the customer control over who sees their Collection.

Does Capra drain battery life?

Modern mobile phones are constantly improving on battery life using navigation apps but still drain battery.

Navigation apps that use GPS generally use anywhere from 10-20% of your phone's battery per hour. This lines up with our Capra testing where we've dropped into suggested low power mode on iPhones if you've been using the app for more than 4 hours.

Here are some tips on how to prolong your battery life.

  1. Turn down your screen's brightness.

  2. Turn on Aeroplane mode if you don't need to be contacted by anyone. This stops the phone continually trying to use other factors beyond GPS to pinpoint location. The GPS function will still work.

  3. 'Force close'* the Capra app when you're not using it out on the trail e.g. you have a long section you're confident you know where you're going. The app will 'remember' the map screen you were on when closing and take you back to that screen when you need to re-open the app.

  4. Close any other applications running on your phone as these may be using power.

  5. Keep in mind using services like streaming music, send messages, taking photos and video will all use battery power too.

  6. User low power mode (iOs) or Battery Saver (Android).

  7. Low Power Mode iOS reduces or affects these features: Email fetch, "Hey Siri" , Background app refresh, Automatic downloads, Some visual effects, Auto-Lock (defaults to 30 seconds), iCloud Photos (temporarily paused)

  8. Extreme heat and cold can also reduce battery life significantly.

  9. Recommendation. If you know you're heading out for a big day and are carrying a small pack with additional snacks and gear it's worth taking a small portable charge-pack for peace of mind. Definitely recommend popping it in a zip-loc bag to reduce risk of getting wet.

'Force Close' means to fully close the app and not just swipe it into the background.

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